Notes are available for selected lectures below.
| SES # | TOPICS | |
|---|---|---|
| Introduction | ||
| 1 | Why study IT value (PDF) | |
| 2 | Aligning IT with business strategy (PDF) | |
| Business operating models | ||
| 3 | An overview of business operating models (PDF) | |
| 4 |
Unification model (PDF) Case: UPS | |
| 5 |
Diversification model Case: Pacific Life | |
| 6 |
Replication model (PDF - 1.9MB) Case: 7-Eleven Japan | |
| 7 |
Coordination model (PDF) Case: Merrill Lynch | |
| IT decision making | ||
| 8 | The data driven organization (PDF) | |
| 9 |
Two significant challenges in healthcare IT Guest speaker: John Glaser, CIO Partners Healthcare System | |
| 10 | IT governance: decisions, rights and accountability (PDF) | |
| 11 |
IT investment Case: Colway Stores | |
| 12 |
Project governance Guest speaker: Joe Spagnoletti, CIO Campbell Soup Case: Campbell Soup | |
| Business architecture and change management | ||
| 13 | Enterprise architecture | |
| 14 |
Maturing enterprise architecture Case: Southwest Airlines | |
| 15 |
Managing change (PDF - 4.4MB) (Courtesy of Cyrus Gibson. Used with permission.) Guest speaker: Cyrus Gibson, MIT Sloan CISR Case: Aetna | |
| Managing IT and business risk | ||
| 16 |
How firms drive value from IT risk management Guest speaker: George Westerman, MIT Sloan CISR | |
| 17 |
IT outsourcing (PDF) Case: Dow Chemical | |
| 18 | Business process outsourcing | |
| 19 | IT and globalization | |
| IT-driven business innovation and agility | ||
| 20 | IT and business innovation (PDF) | |
| 21 |
IT savvy (PDF - 1.0MB) (Courtesy of Peter Weill. Used with permission.) Guest speaker: Peter Weill, Chairman, MIT Sloan CISR Case: Lenox Insurance | |
| 22 |
IT and business agility Guest speakers: Locatel Plenia | |
| 23 | The future of IT and digital organizations | |
| 24 | Group presentations, course wrap-up (PDF) | |